If you decide to Cancel Your Confirmed Booking, here is everything there is to know about our cancellation policy:Cancelling a confirmed booking
When canceling a confirmed booking it depends on the moment of cancellation if, and for what amount you will be refunded.
You will receive a full refund when canceling within 24 hours of making the booking.
You will receive a refund for the amount you paid minus the service fee when canceling more than 24 hours after making the booking and more than 60 days before the start of the booking.
When canceling less than 60 days before the booking, or if the time between the moment of booking and the start of the booking is less than 24 hours you will not receive a refund.
If an experience is canceled by the Orrog, the guest will receive a 100% refund.
*This takes into account the starting time of the tour in the time zone of the experience.
